NY is moving to ban Charter Communications from operating in the state as regulators say it has failed to live up to the commitments it made when its merger with Time Warner Cable was approved in 2016. The PSC has been critical of Charter's progress meeting these conditions, levying millions of dollars in penalties and firing off increasingly hostile statements about the communications giant. NY accepted the deal at the time on the contingency that the company meet several performance goals in the future.
New York State has given Charter 60 days to plan for an "orderly transition" to a another cable provider in the state.
The New York State Public Service Commission pulled its approval, saying Charter has failed to uphold it's end of the agreement.
Charter serves 41 states and is New York's largest cable provider.
"Charter's repeated failures to serve New Yorkers and honor its commitments are well documented and are only getting worse", PSC Chair John Rhodes said".
Charter says it remains focused on expanding broadband and said "rhetoric often becomes politically charged" in election years.
The commission's release claims that Charter failed to meet deadlines, attempted to skirt obligations to serve rural communities, employed unsafe practices in the field, failed to commit to the obligations of the initial agreement, and obfuscated its performance to both the commission and Spectrum customers throughout. As a result of Charter's adamant refusal to abide by the conditions of the merger approval, the Commission ordered Charter to develop a transition plan. It also hit the company with a $1 million penalty Friday, adding to $2 million in fines it levied against Charter last month. "But the fact is that Spectrum has extended the reach of our advanced broadband network to more than 86,000 NY homes and businesses since our merger agreement with the PSC".
Charter must also ensure no interruption in service by customers and, in the event it does so, the PSC will take further steps, including seeking injunctive relief in Supreme Court in order to protect NY consumers. Although Spectrum says it made its network available to over 86,000 residents, NY was planning on 145,000 businesses and homes being serviced.
"The Company has had multiple opportunities to correct these issues and either has not done so or has been openly brazen in its efforts to avoid them", the commission said.
A Charter spokesman did not respond to requests for further comment.