X Snap unveiled the Snapchat redesign in November, intending to make the Snapchat app easier to use and also appeal more to advertisers.
Ms Jenner told her 24.5 million Twitter followers: "sooo does anyone else not open Snapchat anymore?"
Evan Spiegel and Miranda Kerr attend The Broad and Louis Vuitton's celebration of Jasper Johns: "Something Resembling Truth" at The Broad on February 8, 2018 in Los Angeles, California.
Snapchat’s market value lost $1.3 billion in the wake of Jenner’s tweet and a controversial redesign
But either way, one of Snapchat's most influential and popular users declaring that she's exhausted of the service is bad news for the company. But on Wednesday, the company said it would issue a new update, while continuing to support some bits of the redesign.
"If Kylie can't make them change we are f--d", another wrote, adding his voice to the chorus of users pleading with the app to reverse course and go back to the old design (an online petition calling for change earned more than 1.2 million signatures). On the Friends page, Snapchat now features users you've interacted with most recently higher up on the screen.
In addition, Snapchat has a history retaining "influencers", who found more interest in other social media platforms. But the 1.2 million people who have signed the petition represent less than 1 percent of the app's overall userbase, a sign that the vocal group of dissenters may not represent the opinion of the majority of Snapchat's audience.
Standing out was CEO Evan Spiegel, who had been granted stock options worth a whopping $636.6 million past year following the company's IPO. "Many "new features" are useless or defeat the original purposes Snapchat has had for the past years".
Ultimately though, Snap is saying that it's leadership though long and hard about the redesign of the app and has thus far no intention of reversing the direction they chose to take. "We are very excited for what's ahead", the statement read.