HP has recalled batteries in notebook computers and mobile workstations.
"The lithium-ion batteries can overheat, posing fire and burn hazards", the CPSC said on its website. Impacted customers should put their laptops in "Battery Safety Mode" and turn in the batteries for replacement as soon as possible. Numerous batteries, however, are internal to the notebooks and mobile workstations, meaning a technician's services will be necessary to replace them. Instead, HP has developed a BIOS update that will put the battery into a "battery safety mode".
Anyone who owns an HP laptop should be on high alert right now since the company has announced that some of its laptop batteries are exploding.
Customers can visit HP's site to learn if their battery should be replaced.
"HP has received eight reports of battery packs overheating, melting, or charring, including three reports of property damage totaling $4,500, with one report of a minor injury involving a first-degree burn to the hand", CSPC said in a statement.
"We are taking immediate action to address this issue including a voluntary recall and replacement of the batteries". HP says it "strongly recommends" using this mode if you're affected. For more information please refer to the FAQs tab on this website.
If this story has provoked a certain degree of déjà vu in your mind, that's probably not surprising, given that at the start of past year, HP issued a battery recall due to fire risk concerns.
These batteries were included with select units sold around the world between December 2015 and December 2017, according to the company. It will also help arrange to have a technician safely replace the batteries at no cost. "For this reason, it is extremely important to check whether your battery is affected".
The HP Battery Program Validation Utility will check if the battery in your notebook computer is affected.
The validation process is simple and straightforward and should not take more than a minute.