The program has been in the midst of a soft roll-out up until now, but some issues have forced to company to halt the program temporarily due to limitations.
In a statement provided to GameSpot, the retailer said it chose to "temporarily pause" the launch of the subscription service due to "a few program limitations" that GameStop discovered. At the end of the six-month period, a PowerPass customer could choose one game to keep. If you're one of those individuals, you can return to GameStop with the pass and video game you have checked out, and the company will give you a full refund. "We feel this is the right thing to do for now to ensure we are able to provide our guests an exceptional service", a GameStop spokesperson said. According to Kotaku, the company "told employees yesterday to pull down all signage involving the program and store it in their backrooms". However, merely days before the service's launch, GameStop has reportedly chose to pause the launch of the unlimited used game rental service. Stores that had the program already have been told to remove all advertising for the program and to hault the service.
PowerPass was slated to launch on November 19, though Mooring's statement indicates that some people have already purchased the service. At the end of your 6-months, you were to be able to keep the last used game you took out. To sweeten the deal, they can bring home any pre-owned game for free for their troubles. It is unclear when the program will return to GameStop for the public, if ever. Employee speculation centers around GameStop's antiquated point-of-sale system, and specifically that it isn't equipped to handle the mechanics of a game rental service.
GameStop had announced a "PowerPass" program that would allow customers to rent used games.