Furthermore, Uber was also able to learn whether a driver was working for both companies, and target these persons with incentives to drop Lyft.
Uber Technologies Inc.is under investigation by federal authorities in NY for its alleged use of a spyware program, according to reports. An Uber spokeswoman noted that the company is cooperating with the investigation and in no longer using the software.
News of this investigation comes only days after a federal judge dismissed a class-action lawsuit against Uber for its use of Hell. Along with his accusations of wrongful employment, he accused fellow Uber workers of using the "Heaven" software to spy on customers, including "high profile politicians, celebrities, and even personal acquaintances of Uber employees, including ex-boyfriends/girlfriends, and ex-spouses".
According to The Wall Street Journal, the Federal Bureau of Investigation is concerned "whether Hell constituted unauthorized access of a computer".
The burea is looking into an Uber initiative, called Hell in internal memos leaked earlier this year, that operated from 2014 to 2016. It's a software that could help the company in evading law enforcement oversight.
But this investigation isn't the only case that the new Uber CEO has to face.
Then, last month, the Justice Department took initial steps to investigate the managers at the company due to their violations against foreign bribery.
Uber is again facing grief over its defunct Hell software. You have to wonder if Dara Khosrowshahi regrets leaving Expedia and stepping into the role of CEO of the embattled company.
Henry said the TCN division would talk to the ride-hailing companies about how to handle drivers who were initially rejected but would have another chance under the new regulations.